Business Analyst

About this job

Key Responsibilities

• Gather, analyze and document business requirements for Payments transformation initiatives.
• Conduct stakeholder workshops with Business, Operations, Product, Risk, Compliance and Technology teams.
• Create BRDs, Functional Specifications, User Stories and Acceptance Criteria.
• Support payment product enhancements across Cross-Border, Domestic, Cards and Digital Payments.
• Analyze end-to-end payment processes and identify process improvement opportunities.
• Participate in payment transformation programs, operational change initiatives and regulatory projects.
• Work closely with Payment Operations teams to understand operational impacts of change.
• Support solution design discussions, impact assessments and gap analysis.
• Collaborate with testing teams during SIT/UAT cycles and support business sign-offs.
• Facilitate risk and control discussions with Operations, Compliance and Risk teams.
• Manage requirement traceability throughout the project lifecycle.
• Support deployment, hypercare and change adoption activities.

Must Have

• 8-15 years of overall experience.
• Minimum 5+ years of Payments domain experience.
• Strong Business Analysis experience in Banking or Financial Services.
• Experience in one or more of:

+ Cross-Border Payments + Domestic Payments + Cards Payments + Wallets + Transaction Banking + Cash Management

• Strong stakeholder management and workshop facilitation skills.
• Experience with BRD, FRD, User Stories, Use Cases and UAT.
• Agile delivery experience with Jira and Confluence.