Sales Operations Specialist

About this job

Job Summary

We are looking for a Sales Operations professional responsible for managing zonal sales coordination, CRM governance, sales forecasting, order tracking and business reporting. The role involves coordinating with sales teams, channel partners and internal departments to ensure accurate business tracking and timely order execution.

Key Responsibilities

• Monitor sales forecasts versus actual orders and track business performance.
• Manage CRM data, sales pipeline and opportunity updates.
• Coordinate with channel partners for sales forecasts and order tracking.
• Monitor order booking, processing and execution.
• Track high-value business opportunities and critical orders.
• Prepare MIS, CRM and sales performance reports.
• Coordinate with sales, operations and internal stakeholders for timely closure of pending activities.

Required Skills

• Experience in Sales Operations / Sales Coordination / CRM Management.
• Good knowledge of CRM tools, preferably Zoho CRM.
• Strong skills in MS Excel, MIS Reporting, and Sales Forecasting.
• Experience in Order Management and Channel Partner Coordination.
• Good communication, analytical and coordination skills.