Academic Counsellor Inside Sales Higher Education Admissions

About this job

• Academic Counsellor Inside Sales | Higher Education Admissions
• Role: Academic Counsellor Inside Sales
• Experience: 16 Years |
• Industry: Higher Education / EdTech / Admissions

Key Responsibilities & KRAs

• Drive UG & PG offline course admissions for domestic and international university/college programs through phone, WhatsApp, and virtual counselling.
• Achieve monthly individual admission, application, and registration targets with clear Target vs. Achievement ownership.
• Conduct a sufficient number of quality connected calls/day and maintain productive hours of daily talk time.
• Counsel students and parents on courses, universities, eligibility, fees, career outcomes, and the admission process.
• Generate and manage an individual sales/admission pipeline from fresh, digital, and BTL-generated leads.
• Ensure systematic lead follow-up, lead nurturing, and conversion from Enquiry Counselling Application Registration Admission.
• Maintain strong lead-to-application, application-to-registration and registration-to-admission conversion ratios.
• Update CRM/Dialer regularly with calls, conversations, follow-ups, pipeline stage and next action.
• Handle objections, negotiate appropriately and drive closure and fee/payment commitment.
• Participate in daily huddles, performance reviews and contribute to team and individual revenue/admission goals.
• Maintain high standards of student experience, counselling quality and accurate documentation throughout the admission journey.