Job

Customer Service Executive

Shining Stars Institution & travels · Hyderabad

Company
Shining Stars Institution & travels
Type
Job
Work mode
On-site
Location
Hyderabad
Salary / stipend
₹2 – 4 LPA
Experience
Fresher
Posted
6 Nov 2026

About this job

Greetings from Shining stars ITPL!!!

  • Note- Shiningstars ITPL does not charge any amount for any other job opportunites.
  • Hiring Customer Service Executive (Voice & Non-Voice) |Hyderabad Location |
  • Position : Customer Service Executive
  • Eligibility: Any Undergraduate /Fresher/Exp/Graduate can apply Salary: 2 LPA TO 3.8 LPA

Work Requirements

  • Excellent communication skills
  • Strong customer-handling ability
  • Willingness to work in rotational shifts
  • 6 days working with rotational weekly off
  • Candidates must be comfortable with both voice and digital communication channels (based on role)

Roles & Responsibilities

  • Respond to customer queries through phone, email, chat, and social platforms
  • Assist customers with product/service information, troubleshooting, and navigation
  • Manage customer concerns with empathy and professionalism
  • Aim for first-contact resolution to enhance customer satisfaction
  • Identify opportunities to upsell or cross-sell relevant services
  • Suggest process improvements and contribute to overall customer experience

How to Apply for interview alignment or queries, please contact:

Shining stars ITPL

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