Graphic Designer,

About this job

Role & responsibilities -

• Client Relationship Management:

• + Act as the primary point of contact between the agency and clients.
• + Build, nurture, and maintain strong client relationships by thoroughly understanding their needs, goals, and expectations.
• + Regularly update clients on campaign progress and ensure high levels of client satisfaction.

• Campaign Management & Strategy:

• + Coordinate with internal teams (creative, media, production, etc.) to ensure timely delivery of all campaign elements.
• + Develop and present campaign strategies, proposals, and timelines to clients.
• + Monitor campaign progress, evaluate performance, and provide clients with regular updates and detailed analytics reports.

• Project Coordination:

• + Manage day-to-day operations of client projects, including budgets, timelines, and deliverables.
• + Ensure all client projects are completed on time, within scope, and within budget.
• + Identify and address challenges or issues during the project lifecycle and proactively implement effective solutions.

• Market Research & Insights:

+ Conduct market research to gain deep insights into client industries, target audiences, and market trends.

+ Provide data-driven recommendations and strategic insights to align campaign execution with client objectives.

• Financial Management & Billing:

+ Track project expenses and ensure all financial aspects remain in order.

+ Assist in managing client billing, invoicing, and financial documentation.

Preferred Candidate Profile

• Experience: 35 years of experience in client servicing, account management, or a related role within an advertising agency.
• Education: Bachelor's degree in Marketing, Advertising, Communications, or a related field.
• Skills: Strong understanding of advertising principles, media channels, project management, and budget oversight.
• Key Attributes: Excellent communication, negotiation, presentation, and analytical skills with the ability to manage multiple projects under tight deadlines.