Front Office Executive

About this job

Role & responsibilities * Warmly greeting patients and their family members upon arrival at the clinic.

• Managing patient registrations, opening OPD files, and directing them to the respective doctors or testing rooms.
• Efficiently handling patient queues, managing the waiting area, and ensuring minimum waiting time for patients.
• Answering phone calls, addressing patient queries regarding doctor schedules, and booking appointments.
• Handling billing, collecting payments (cash/digital), and maintaining accurate patient records on the computer.

Preferred candidate profile

• Education: Minimum 12th pass or Graduate in any field.
• Experience: 0 to 3 years (Prior experience in a hospital, eye clinic, or medical facility will be highly preferred).
• Skills: Strong patient handling skills, polite and empathetic behavior, excellent communication, and basic computer knowledge (Excel/Word).
• Traits: Ability to stay calm and patient while handling elderly or anxious patients.

Perks and benefits * Competitive salary package based on experience.

• Professional and growth-oriented working environment in a reputed eye care center.